Policies

Hotel Al Madinah Policies

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 14 years old stay for free when using an existing bed. No cots are available.

  • Hotel Internet Policy

    WiFi is available in all hotel rooms.

  • Hotel Parking Policy

    Parking is available on site (reservation is not needed).

  • Important Information

    Please inform Season Star Hotel Madinah in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of SAR 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Season Star Hotel Madinah Main image
Season Star Hotel Madinah

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